Harrods adopts new holistic 360-degree view of the customer to increase engagement, retention, and spend.
The world’s leading luxury department store, Harrods, has completed of an ambitious 18-month project, led by KPS, to elevate customer experiences by streamlining their journeys both online and offline. Among the benefits are improved customer loyalty via a unified approach…
Nutanix Enables JM Finn to Lower Operational Costs and Reduce Carbon Footprint
Nutanix today announced that JM Finn has slimmed down its data centre infrastructure from twenty four to just six equipment racks by migrating legacy datacentres to the Nutanix Cloud Platform. The migration has resulted in an impressive 75% reduction with major…
Vivienne Westwood Selects Mapp to Deliver Customer Personalisation
Mapp, the international provider of insight-led customer experiences, has announced it has been appointed by global fashion brand Vivienne Westwood to provide the company’s Customer Data Platform (CDP). This platform will drive its digital communication strategy forward while delivering personalised…
Fred. Olsen To Transform the Guest Dining and Retail Experience with IBS Software
Fred. Olsen Cruise Lines has chosen IBS Software to improve the onboard dining and retail purchasing experience across its entire fleet, providing a range of new options to order food and drink that balance guest safety with convenience. Fred. Olsen…
City Security Services Selects SmartTask To Enhance Customer Service And Support Growth Strategy
City Security Services has adopted workforce management software SmartTask to support its ambitious growth plans within the UK. The bespoke security solutions specialist will use SmartTask to better manage and safeguard its team of 650 officers that handle a wide…
Classic Groundcovers harvests a bumper Spring thanks to new Evoke app from BlueFinity
Classic Groundcovers is a wholesale nursery based in Athens, Georgia selling plants to to nurseries, re-wholesalers and landscape contractors across the USA. The company ships over 100 varieties of quality ground cover plants and perennials to customers and operates a…
Verizon Business to create next-generation global network infrastructure for Bayer
Verizon Business has been chosen by leading pharmaceutical organisation Bayer to build a next-generation global network infrastructure to underpin the company’s global business operations. Verizon Business will enhance Bayer’s existing network capabilities to enable easier and cost-effective network management, and…