fulfilmentcrowd a global, tech-first fulfilment provider – has announced that Neil Midgley has joined the business as Director of Operations.
The move comes as fulfilmentcrowd continues its growth plan following investment from Palatine Private Equity in May 2025.
Reporting to Managing Director Paul Taylor, Neil joins as Director of Operations, a role in which he will lead core operational functions spanning network partners, sales, onboarding, and account management, ensuring alignment and efficiency as the business expands globally.
Paul Taylor, Managing Director at fulfilmentcrowd, said: “We’re delighted to welcome Neil and his 37 years of logistics, supply chain and manufacturing experience to the business.
“Neil is already making a positive impact on how we operate, and we’re looking forward to him playing an important role in delivering even greater value for our customers as we continue to grow.”
Neil joins fulfilmentcrowd from GXO (formally Wincanton), where he served as a Head of Operations and various other roles across a 14-year tenure. With GXO, his responsibilities included managing a semi-automated shared-user fulfilment distribution centre, managing large retail grocery customer distribution centres, and leading multi-depot transport networks.
Neil brings 37 years of logistics experience to fulfilmentcrowd, having previously managed large manufacturing fleets, as well as UK and European warehousing and transport operations. He also graduated in 2012 with a BSc Honours Degree in Logistics & International Trade.
Paul Taylor continued: “As fulfilmentcrowd continues to scale its international presence and strategic partnerships with omnichannel brands, Neil’s key priorities will include strengthening operational excellence across the business, optimising processes, enhancing cross-functional collaboration and ensuring the business has the operational capability and resilience to support sustainable growth.”
With fulfilment centres across the UK, EU, US, and Australia, fulfilmentcrowd enables seamless, scalable, and efficient logistics solutions tailored to modern commerce. Its award-winning platform processes over one million parcels annually, providing clients with end-to-end visibility and control of their eCommerce activities. By integrating innovation, speed, and scalability, fulfilmentcrowd empowers brands to achieve global growth while maintaining operational efficiency.
On his appointment, Neil said: “I am super excited at joining fulfilmentcrowd and have been thoroughly impressed by their ability to provide scalable operations, pretty much instantaneously, anywhere across the globe. Their award-winning technology is underpinned by a fantastic team of dedicated professionals who are focused on delivering world-class B2B & D2C fulfilment solutions to customers of all sizes. I am looking forward to working with our colleagues and partners to enhance our operational capabilities and performance, so we can continue to delight new and existing customers wherever they are in the world!
