Qualtrics Receives Top Scores in Current Offering Category in Employee Experience Management Platforms Report by Independent Research Firm

Qualtrics, the creator of the experience management category, today announced that it has been named a leader in Forrester’s report – The Forrester New Wave™: EX Management Platforms for Large Enterprises, Q1 2020. Qualtrics is the only Leader who received a Differentiated rating in seven of ten criteria.

“Forrester’s recognition of employee experience management platforms as an emerging category comes at a critical time when companies across industries and regions are listening more intentionally and more often to their employees to help them navigate workplace, health, and economic changes,” said Jay Choi, EVP and GM of EmployeeXM, Qualtrics. “We’re delighted to be recognized by Forrester as a leader in Employee Experience Management as we invest aggressively to help companies transform daily listening into daily actions that unlock employee potential and improve wellbeing.”

Qualtrics EmployeeXM™ received the highest possible score for the following criteria:

  • Vision
  • Market approach
  • Customization
  • Recommendations and workflow
  • Tooling and ease of use
  • Validity and correlation
  • Surveying methods

Forrester’s report noted that interviewed Qualtrics customers “praised [the Qualtrics EmployeeXM platform] for its flexibility, integration capabilities, text analytics, and dashboards — and [the company] for its general willingness to partner with them along the way.”