Peninsula championed by clients as consultancy takes home Feefo Platinum Trusted Service award

After winning the Feefo Gold Trusted Service Award, four years in a row, global employment law consultancy, Peninsula has now been awarded the Feefo Platinum Trusted Service Award. This significant award celebrates and recognises businesses that go the extra mile and deliver exceptional service to their clients. 

Created by Feefo, Trusted Service is awarded only to businesses that use Feefo to collect genuine reviews and insights. Companies meeting the high standard, based on the number of reviews they have collected and their average rating, receive the award. A highly-valued badge of approval, this accreditation remains unique, as it is based purely on the interactions with real clients. As all reviews are verified as genuine, the accreditation is a true reflection of a business’s commitment to outstanding service. 

Peter Done, founder and Group Managing Director of Peninsula, said:

“Peninsula is thrilled to receive the Feefo Platinum Service Award. This award recognises our constant commitment to delivering quality service, which is the cornerstone of our business.” 

“The ongoing support of our clients means everything to us, and we plan to continue fulfilling their every HR, employment law and health and safety need in the years to come.”

Congratulating Peninsula on winning this year’s award, Steph Heasman, Director of Customer Success at Feefo, added:  

“The Trusted Service award has always been about recognising companies that go way beyond the norm in customer experience and generate great feedback from happy customers. 

“This year we’ve been delighted to see so many companies using Feefo to provide outstandingly high levels of all-round service – it’s what Feefo is all about. We help our clients give their customers the best experiences possible. I’m confident we’ll see more success from businesses partnering with us throughout 2020.

“Feefo is all about powering up customer experience, which is why we have introduced our new Platinum category. Clients told us they want recognition for achieving our demanding Gold award standard over a longer period. Our new Platinum award is earned by companies that achieve a Gold rating in three consecutive years. It’s a tough challenge and very-well deserved by those that earn it.”